We offer a 100% money-back guarantee because we’re confident that if you invest your time in our program, you will have success.

 
 


From your date of purchase, you have 90 days to contact us to be eligible for a refund. If more than 90 days have passed since your purchase, we are unfortunately not able to provide a refund. We appreciate your understanding. 


Prior to requesting a refund, we strongly encourage you to take time to read and digest the content, and start implementing suggestions. Don’t forget that achieving a regular cycle and pain-free period, and reversing other symptoms of hormonal imbalances, takes time. You can typically expect to notice some of these changes three to six months (or longer) after working with a doctor and being consistent with diet and lifestyle changes. It’s a marathon, not a sprint. Completing the program is the first step, but actually implementing the suggestions is where the real work (and magic!) happens. 


We’re here to support you, and we really want to help you achieve your goals. If our program hasn’t lived up to your expectations, or you’re looking for something that doesn’t seem to be addressed in the guides, please email us at support@shesyncs.com prior to requesting a refund.We will do everything we can to help you find what you’re looking for and, more importantly, achieve the results you’re seeking.


If you would like to proceed with requesting a refund, we kindly ask that you read and follow the refund instructions below, including answering all questions, in order to meet the eligibility requirements for the refund. 


 

How to Request a Refund (3 Simple Steps)


1. Understand the Refund Options

 
 


We offer a 100% money-back refund if you:

 
 
 


  • Completed at least 80%* of the program (including supplementary guides and bonuses)
  • Can share with us some lifestyle and dietary suggestions that you have tried to implement from the program 
  • Are requesting a refund no more than 90 days from your date of purchase
  • Meet all other refund eligibility criteria laid out in this policy

 
 
 

*Your progress is tracked automatically as you work through the program. If you would like to know what your current program completion percentage is, please send us an email.


If you've completed less than 80% of the program (including supplementary guides and bonuses) and meet all other refund eligibility criteria laid out in this policy, we can offer you a money-back refund minus a cancellation fee ($20 USD). We incur expenses from every digital purchase made by our customers and therefore only grant full refunds to those who have truly given the program a try and can show that they've begun implementing the suggested lifestyle and dietary changes.


Remember: We’re here to support you, so please consider reaching out to support@shesyncs.com before proceeding with your refund to give us a chance to help you find what you’re looking for. 


 

2. Read This to Make Sure You’re Eligible 

 
 


Please be aware that we do not grant refunds in the following situations:
 
If you thought the program contained physical books and only wanted a physical copy.

We make every attempt to depict our program as digital, including when you place an order and on the FAQ page, therefore do not grant refunds to those who were unclear about the digital delivery of the program. 

If you found out that you do not have PCOS.

This is great news! We’re still confident that our program will help you, regardless of your specific diagnosis (or lack thereof). The program is full of information and suggestions that will help you balance your hormones, embrace a holistic diet and lifestyle changes, and feel the best you can! Therefore, we do not grant refunds to those who no longer have a diagnosis.  

If you had technical issues or downtime with the network and program

There may be occasional glitches with the platform the program is hosted on (Mighty Networks) with the possibility of downtime. She Syncs will always work to resolve these outages as quickly as possible and report any bugs to Mighty Networks. No refunds will be provided in the case of temporary access issues with the app or downtime with the network.

Note: If you’re requesting a refund due to financial hardship but would still like to maintain access to the program, please let us know so we can work with you to find an appropriate solution. 


 

3. Answer the Following Questions

 
 

In order to be eligible for a refund, we kindly ask that you answer a few questions for us. Your answers to these questions help us improve what we offer and help us understand where we might have fallen short of your expectations. 


Please email us at support@shesyncs.com and answer the following questions. Please note that we require all of the following questions to be answered in order to process your refund. 

 

1. Why are you requesting a refund?


2. When you purchased the program, what were your main expectations for how it would help you? 


3. Did you read all of the guides in their entirety*? If not, which ones did you read?


4. Have you been working with a health professional? If yes, what type of health professional(s) (e.g., general practitioner, functional medicine doctor, dietitian) have you been working with, and what has your experience been?


5. Can you share some lifestyle and dietary suggestions that you have tried to implement from the program? Please list some changes you have made and how you have felt.


6. Do you have any thoughts on how the program could be improved? 


7. Is there any other feedback you would like to share with us?  


*Your progress is tracked automatically as you work through the content. If you would like to know what your current completion percentage is, please email us at support@shesyncs.com.


We aim to process refund requests within seven business days. We will read your questions and check your program completion rate. Upon approval of your refund request, your credit card or original method of payment will be refunded within 10 business days. If you've completed less than 80% of the program, your refund will incur a $20 USD cancellation fee.